Shipping policy
Last Updated: June 11, 2026
At Brinley, we are committed to providing a reliable and transparent shipping experience for our customers. Please review the information below regarding order processing, shipping timelines, delivery estimates, and order tracking.
Order Processing Time
All orders are processed within 2–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays. If an order is placed during a weekend or holiday, processing will begin on the next available business day.
In the event of severe weather conditions, transportation disruptions, natural disasters, or other unforeseen circumstances, shipment processing may be delayed. Orders will be shipped as soon as normal operations resume and the circumstances causing the delay have been resolved.
Shipping Rates
Shipping rates and free shipping eligibility vary depending on the destination country or region.
The available shipping options for your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Estimated Delivery Time
After an order has been processed and shipped, the estimated delivery time is approximately 30–45 business days.
Please note that delivery times are estimates only and may vary depending on factors such as:
- Destination country or region
- Customs processing procedures
- Carrier operations
- Seasonal demand
- Weather conditions or other unforeseen events
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
You can track the status and location of your shipment at:
Please allow a few days for tracking information to become available after your order has been dispatched.
Lost Packages
If your package appears to be lost in transit or has not arrived within a reasonable timeframe, please contact our customer support team at:
Email: admin@brinley.shop
We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
Brinley is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by the customer.
Contact Information
Legal Representative: Ashely Castro
Email: admin@brinley.shop
Phone: +1 (254) 421-6360
Business Address: 2316 County Road 404 Loop, Bartlett, TX 76511, United States